Adding Civil Case Expertise to Case Management and Social Security Expert Practices
Presented to colleagues at the national conference of International Association of Rehabilitation Professionals (IARP)
Charlotte, North Carolina. October 27, 2018.
Adding Civil Case Expertise to Case Management
and Social Security Expert Practices
Brad Coffey, M.Ed., MBA
CVE, CRC, CDMS, FVE
Vocational Rehabilitation Counselor and Consultant
Outline — Introduction and Fundamentals
- Two practice models to apply our skills and interests within
- Compare and contrast features across all 3 lines of work
- Civil case evaluation process
- Four foundations
- A – Mentorship
- B – Training sources
- C – Sustainability — evolution of expert from beginner to mid-career
- D – Attorney interactions and pay philosophies
I. Two Practice Models to Apply Our Skills and Interests Within
Three Lines of Work as Simultaneous Services
Three Lines of Work as Stepping Stones to the Next Level
II. Compare and Contrast Aspects Across All Three Lines of Work
Skill Comparison Between Case Manager and Consultant
- Counselor key skillset—Workfield 298
- Affecting the adjustment of people with financial, vocational, spiritual, educational and other problems according to established procedures.
- Nurse key skillset—Workfield 294
- Heath caring – Treating people
- Consultant key skillset—Workfield 251, 271
- Inquiring into fundamental knowledge areas … for the purpose of discovering facts and making interpretations …
- Obtaining and evaluating data about persons, places … for the purpose of solving cases, settling claims …
*RHAJ
Our Interests in Counseling vs Consulting
Common Aspects in All 3 Lines of Work
- Record trail
- Rehabilitation hierarchy
- Residual Functional Capacity — *RFC*
- Transferability of skills (TSA)
- Establish employability
Rehabilitation Hierarchy
US Dept of Labor work comp general approach to job placement:
- Return to work with same employer/same job
- Return to work with same employer/modified job
- Return to work with same employer/different job — (TSA)
- Return to work with new employer/similar job
- Return to work with new employer/different job — (TSA)
- Formal training or education (followed by return to work with same or new employer)
*US DOL DFEC
Residual Functional Capacities Form (Physical)
The Concept of Skills and Transferability (in TSA)
- The principle of "continuous use" is established on the basis of similarity between jobs …
Similarity is determined by comparing relevant occupational elements:
- What a worker does … with data, people, things
- What gets done in jobs
- The materials, products, subject matter, services
Case Management vs SSVE vs Civil Cases
Dissimilarities
III. Civil Case Evaluation Process
Basic process in a civil case evaluation job
- Background or orientation call with attorney
- Record review—identify the *RFC*
- Evaluation interview—history, care, ADLs, testing
- Research—TSA, LMR, journal articles
- Reporting—verbal and/or written
- Prepare for testimony—deposition or trial (open book test)
Telephone Referral Form — Forensic
BAck to the *RFC* … "restrictions and Limitations"
Previous court case:
In Gearding v Bombardier, Inc (2003)
- Reliability of vocational expert was questioned because "proper methodology requires" expert to contact plaintiff's treating doctor and "get limitations or restrictions" before forming opinion.
Answer:
- Vocational expert had reviewed records, performed interview, ascertained that medical records supported self-reported limitations, and then spoke with the doctor who confirmed symptoms fit physical findings.
- Judge upheld that vocational expert was sufficiently reliable.
About the *RFC* continued … from our literature:
Terms—Restriction is what a person should not do; limitation is what a person cannot do …
AMA Physician Guide to RTW—
Tasks are central to assessment of human capacities. After a task is reduced by impairment, what is left is a limitation: "lift up to 20 pounds occasionally."
From Forensic Case Book—
"A person with 20/40 vision is not restricted by an opthalmologist. However, by its very nature, the person is limited in use of their eyesight. This can apply to any physical, mental or cognitive function."
Deposition testimony as open book exam:
The invite to deposition is *not* because your report is bad — Time to Teach!
Reasons to depose:
- To learn assumptions and opinions
- Evaluate your credibility and qualifications
- Probe for bias and weaknesses
- To learn all about case and settlement value of case
IV. Four Foundation Pillars
Four Pillars of Civil Case Evaluation Practice
A. Mentorship in all its forms
- Graduate school professors
- Co-experts: economists, life care, therapists
- IARP colleagues
- Previous rehab employer managers
B. Training Sources
- Rehab conference sessions
- SEAK: Annual and topic conferences
- Academic certificates—FVE
- Applying past experiences
- Expert groups
Expert Groups
C. Sustainability
- How do attorneys choose experts?
- The beginner's report as great American novel — "See, I am an expert!"
- Simplifying: Records and "What you need."
- For work-life balance: Delegate … support staff
D. Attorney Interactions
- Setting competitive prices … decide about retainers.
- Lawyer's support staff.
Remember most: It's a "long" learning curve.
Thank you.
Contact
R. Brad Coffey
Re-Employment Resources, L.C.
1100 NW Loop 410, Ste. 700
San Antonio, TX 78213
210-366-8780